Accessibility
How we make this site usable for everyone, and how to tell us about a problem.
Last updated: November 3, 2026
PACO wants everyone to be able to use this website, including people who use a screen reader, a keyboard instead of a mouse, or bigger text.
What we do
- We aim to meet the WCAG 2.1 AA standard and test each page with an automated accessibility check before it goes live.
- Every page is in English and Spanish.
- The A A button at the top makes the text bigger, and pinch-zoom works on every phone.
- Our how-to videos have captions.
Known limits
- Some PDF forms may not work well with a screen reader. Call us and we will help you fill them out or read them to you.
Tell us about a problem
If something on this site is hard to use, tell us the page and what happened. We will fix it and help you get the information another way in the meantime.
- Call (844) 722-6432, Monday to Friday, 9 AM to 4 PM
- Email [email protected]
- Visit 390 Manila Avenue, Jersey City
Nondiscrimination and language help
PACO serves everyone without regard to race, color, national origin, sex, age, religion, disability or any other status protected by law.
Help is free in English and Spanish. If you need another language or a sign language interpreter, tell us and we will work to find help.